How to Control Notifications
How to Control/Change Notification Frequency/Modality
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Parents will receive email and mobile (app and/or text) messages from the district, their student's school, the student’s classroom teacher through ParentSquare. These will result from a Post (sent to a school, classroom, or group) or a Direct Message (sent to individuals or smaller groups).
This will vary by the different school levels but general announcements and messages will include:
- School announcements
- Classroom communications
- Direct messages
- Reminders
- Other activity-related notifications
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POSTS
Emails
By default, ParentSquare posts send email messages set to DIGEST mode, wherein, parents will receive one daily email combining all notifications from the district, school, classroom teachers, and coaches at the end of the day in a single email.
App Notifications
Posts also send notifications to the ParentSquare mobile app – if parents download the app and create their accounts online. App notifications are sent INSTANTLY.
Text Messages
If you have not registered your account in the ParentSquare App or online, Posts will also generate a text message that will be sent INSTANTLY.
DIRECT MESSAGES
By default, Direct Messages will be delivered INSTANTLY by email, app (if registered), and text. Parents can modify how they receive notifications by removing one or more from the listing under notification settings for Direct Messages.

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How to Turn Off Notifications or Change Frequency
Parents can modify their default notification settings after registering accounts in ParentSquare. The notification settings allow you to turn messaging OFF for specific modalities (email or mobile) or change the frequency of these to either DIGEST or INSTANT mode.
How to Access Notification Settings (Web Portal)- Log into ParentSquare (ParentSquare)
- Click on your name in the upper right corner of the screen and locate the MY ACCOUNT link

- Click the NOTIFICATION SETTINGS in the left-hand navigation under SETTINGS

- Modify the settings for the Salem School District or each individual school your students attend by selecting OFF, INSTANT or DIGEST.
- You can change settings for EACH school your child attends and the District.
Access Notification Settings (ParentSquare Mobile App)
- From the home screen tap the triple bar menu at top left.

- Select Account and then Notifications.

- Select how you want to be notified at each school.
- Turn OFF Custom Settings to use the same notification settings for all schools.
- Turn ON Custom Settings to set different notifications at each school.
- Toggle on or off to receive Email, Text and/or App Notifications.
- Select Instant or Digest for each mode. Note: Digest is recommended – you will receive one notification per day, for all posts, in the evening.
